There are five user roles in Gather that control what someone can do in the space:
- Admins
- Mapmakers
- Members (Remote Work Spaces Only)
- Moderators (Conference Spaces Only)
- Guests
This article outlines each role and its permissions, how to customize settings, and how to manage users and their roles.
Remote Work Role Permissions
These permissions apply to Office and Social spaces on Gather. A checkmark (✅) indicates the user role can manage the feature while an 'x' (❌) means they cannot. "Optional" means the space Admin can control if the role has this permission.
| Feature | Admin | Mapmaker | Member | Guest |
|---|---|---|---|---|
|
Manage Space Settings Have full control of the space. |
✅ | ❌ | ❌ | ❌ |
|
Manage Reservations & Subscriptions Create new reservations or subscriptions, manage existing ones (including changing space capacity), and change payment methods. |
✅ | ❌ | ❌ | ❌ |
|
Invite Members Invite others to join the space as Members. If disabled for Mapmakers/Members, they can still invite guests to the space. |
✅ | Optional | Optional | ❌ |
|
Use the Mapmaker Full access to customize the space using the Mapmaker. |
✅ | ✅ | ❌ | ❌ |
|
Use the Build Tool Place objects anywhere in the space. If disabled for Members, they can still decorate their personal desk area. |
✅ | ✅ | Optional | Optional |
|
Claim a Desk Claim and decorate your own personal desk in the space. |
✅ | ✅ | ✅ | ❌ |
|
Message Everyone Send a chat message to everyone in the space. |
✅ | ✅ | ✅ | Optional |
Conference Role Permissions
These permissions apply to Conference and Event spaces on Gather. A checkmark (✅) indicates the user role can manage the feature while an 'x' (❌) means they cannot. "Optional" means the space Admin can control if the role has this permission.
| Feature | Admins | Moderators | Mapmakers | Guests |
|
Manage Space Settings Have full control of the space. |
✅ | ❌ | ❌ | ❌ |
|
Manage Reservations & Subscriptions Create new reservations or subscriptions, manage existing ones (including changing space capacity), and change payment methods. |
✅ | ❌ | ❌ | ❌ |
|
Kick & Ban Users Disconnect or ban users from the space. |
✅ | ✅ | ❌ | ❌ |
|
Spotlight Users Spotlight yourself or others to broadcast audio and video to everyone in the space. |
✅ | ✅ | ❌ | ❌ |
|
Edit the Info Board Post pinned messages and make live announcements on the Info Board to everyone. |
✅ | ✅ | ❌ | ❌ |
|
Use the Mapmaker Full access to customize the space using the Mapmaker. |
✅ | ✅ | ✅ | ❌ |
|
Use the Build Tool Place objects anywhere in the space. |
✅ | ✅ | ✅ | Optional |
Configure User Roles
By default, roles have certain permissions. (See the tables above.) However, Admins can customize some actions for the Member and Guest roles in Remote Work and Conference spaces. The options are slightly different between the two space types, but the steps to customize them are the same.
You must be an Admin in order to customize user roles.
To configure user roles, open Settings (Ctrl/⌘+P) and select the Space tab. Then, select Role Configuration. Finally, select the role you wish to configure and toggle the permissions on or off.
Manage Members and Assign User Roles
To add or edit a Member and their role, navigate to Settings (Ctrl/⌘+P) and select the Space tab. Then, select Manage Members.
From here you can invite new members to your space and edit their assigned role.
Only Admins can add new Admins to a space. For this reason, we recommend each space to have 2-3 Admins in case one loses access. If you cannot gain access to the only Admin's account, you may need to crease a new space.
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