User Roles & Permissions

Last updated: June 1, 2026

There are five user roles in Gather that control what someone can do in the space:

  • Admins

  • Mapmakers

  • Members (Remote Work Spaces Only)

  • Moderators (Conference Spaces Only)

  • Guests

This article outlines each role and its permissions, how to customize settings, and how to manage users and their roles.

Remote Work Role Permissions

These permissions apply to Office and Social spaces on Gather. A checkmark (✅) indicates the user role can manage the feature, while an 'x' (❌) means they cannot. "Optional" means the space Admin can control if the role has this permission. 

Feature

Admin

Mapmaker

Member

Guest

Manage Space Settings
Have full control of the space. 

✅

❌

❌

❌

Manage Reservations & Subscriptions
Create new reservations or subscriptions, manage existing ones (including changing space capacity), and change payment methods. 

✅

❌

❌

❌

Invite Members
Invite others to join the space as Members. If disabled for Mapmakers/Members, they can still invite guests to the space. 

✅

Optional

Optional

❌

Use the Mapmaker
Full access to customize the space using the Mapmaker. 

✅ 

✅ 

❌ 

❌

Use the Build Tool
Place objects anywhere in the space. If disabled for Members, they can still decorate their personal desk area. 

✅ 

✅ 

Optional

Optional

Claim a Desk
Claim and decorate your own personal desk in the space. 

✅ 

✅ 

✅ 

❌ 

Message Everyone
Send a chat message to everyone in the space. 

✅ 

✅ 

✅ 

Optional

Conference Role Permissions

These permissions apply to Conference and Event spaces on Gather. A checkmark (✅) indicates the user role can manage the feature, while an 'x' (❌) means they cannot. "Optional" means the space Admin can control if the role has this permission. 

Feature

Admins

Moderators

Mapmakers

Guests

Manage Space Settings
Have full control of the space. 

✅

❌

❌

❌

Manage Reservations & Subscriptions
Create new reservations or subscriptions, manage existing ones (including changing space capacity), and change payment methods. 

✅

❌

❌

❌

Kick & Ban Users
Disconnect or ban users from the space. 

✅

✅

❌

❌

Spotlight Users
Spotlight yourself or others to broadcast audio and video to everyone in the space. 

✅

✅

❌

❌

Edit the Info Board
Post pinned messages and make live announcements on the Info Board to everyone. 

✅

✅

❌

❌

Use the Mapmaker
Full access to customize the space using the Mapmaker. 

✅

✅

✅

❌

Use the Build Tool
Place objects anywhere in the space. 

✅

✅

✅

Optional

Configure User Roles

By default, roles have certain permissions. (See the tables above.) However, Admins can customize some actions for the Member and Guest roles in Remote Work and Conference spaces. The options are slightly different between the two space types, but the steps to customize them are the same. 

You must be an Admin in order to customize user roles. 

To configure user roles, open Settings (Ctrl/⌘+P) and select the Space tab. Then, select Role Configuration. Finally, select the role you wish to configure and toggle the permissions on or off.

Manage Members and Assign User Roles

To add or edit a Member and their role, navigate to Settings (Ctrl/⌘+P) and select the Space tab. Then, select Manage Members.

From here, you can invite new members to your space and edit their assigned role. 

Assigning someone as a Member allows them to access your space without encountering access restrictions, such as entering a password. 

Only Admins can add new Admins to a space. For this reason, we recommend that each space have 2-3 Admins in case one loses access. If you cannot access the only Admin account, you may need to create a new Space. 

To submit a bug report or share feedback:

  1. Open the Main Menu and select ‘Report issue / bug’

  2. Or email support@gather.town