Space Access Permissions

How to limit and/or protect access to your Gather Spaces

Password Protection

You can easily protect your space with a password by opening your settings, going to the "Space" tab and clicking on "Room Access."

Change Space Password through the Space Settings Menu

Alternatively, you can also find this option in your space's premium dashboard under "Room Access."

Change Space Password through the Premium Dashboard

When someone tries to enter your password protected space, they will see this message:

User Experience with Password Verification

Note: Currently, if someone has accessed your space using a password, they will still be able to access your space after a new password is set. If they accessed your space before setting a password and you then set a password, they will need to enter a password before gaining access.

Unfortunately "removing" your password and setting a new password will not revoke permissions if someone has ever entered your space using a password unless their cache is cleared.

Guestlist Only Access

For an added level of security, you can instead limit access to your Space to a guestlist. Having a guestlist will override password protection. Guestlists are tied to individual Spaces, not accounts.

Guest lists can be uploaded from your space's Premium Dashboard and must be formatted as Comma-Separated Values (.csv) 

If you are using Microsoft Excel, you will need to Export to a CSV. Files that are saved as a CSV but not previously exported as a CSV may not upload properly.

The Columns "e-mail" and "name" are required fields. The other valid headings include "role" and "affiliation." These are optional fields. 

An example valid guestlist spreadsheet. This must be exported as a CSV before being uploaded to Gather. 

If you leave the name field blank, those individuals will be able to change their names. If you have this field filled out, it will be a fixed name that is locked from editing. This is frequently used to firmly set names and roles at the event. The only way to change their name moving forward would be to alter the guestlist and re-upload it. 

Once you've uploaded your list, it will not appear at the top, but you will have a preview of your list at the bottom of the Guestlist Setting Section.

Your active guestlist will be listed at the bottom of the guest list settings, circled here in purple. 

The Role Column is for your own reference and does not appear within the space, and does not directly translate to our Owner, Moderator, and Builder roles within your space controls.

 The Affiliation Column will show up on the user's information menu as seen below:

This is the user interface attendees will see when attempting to enter your guestlist protected space. They will need to enter their email account to both sign in and verify their email against your set guestlist. 

Initial Guestlist Pop Up

They will receive a one-time magic link in their personal email inbox in order to enter your space for the first time. After that, if they are still logged in to Gather through their browser then they can easily re-enter the space at anytime. We recommend setting up a Guest List Help Contact, in case their email is not in your provided guestlist then they can personally contact you to immediately update the guestlist during the event. 

Setting a Guestlist Help Contact

Domain Access

You can add the additional security method of restricting through one domain access. This feature currently only works with one domain, so if you would like to host partnering companies then we recommend switching to the Guestlist option. 

Please note that the email domain access restriction feature is only available on the City or Metropolis Premium plans at this time. 

Email Domain Access Prompt in the Premium Dashboard