If you click on the Gather Icon on the top left, then click "send feedback and issues", and then select the issues you're having (i.e. click "video or audio issues"). This will send us data about what's going on with your machine and can help us track that down your issue.
- Please also note your OS/browsers for the guests experiencing these issues.
- We suggest using Chrome/Firefox or refreshing the page for a quick trouble shoot.