Report a Bug

To report a bug in Gather, click on the Gather icon, then click Report an issue

To report a bug, click the Gather icon and select Report an Issue.

The Report an Issue window opens. In the Reason drop-down, select the type of issue: Video or audio issues or Bugs and glitches. If you'd like a response, provide your name and email address (optional). In the Message, describe the issue. Please include:

  • What you were trying to do
  • What happened in the app
  • Any troubleshooting steps you tried
  • What browser (Chrome, Firefox, Safari, etc.) and operating system (Windows, Mac, Linux) you are using

If you leave "Send error report with video and screen data" selected, we will have more information about what's going on with your machine, which helps us track down your issue. Click Send Message to submit the bug report. 

In the Report an Issue window, please select the reason you're reporting an issue, enter contact info if desired, and describe what the issue is. Click Send Message to submit the bug report. 

Contact Us Contact support