What happens if I reach my Space capacity?

Capacity Limit

Gather provides a small buffer to accommodate a few extra attendees beyond your Space capacity. However, if you have a great deal more guests than you expected, you'll need to increase your Space capacity in your reservation. 

Capacity Limit Notifications for Admins 

Admins will receive a notification when your Space has hit capacity: 

Notification that the Space has reached capacity

Notification that invitee was blocked from joining the Space

Admins will get a notification and an email when your Space hits capacity and the buffer capacity.

  • (Remote Work Only: If no admin is present in the Space, all Space members will get a notification instead.)

Notification that the Space has reached over-capacity buffers

Admin view of the Capacity Progress Bar in your main Gather menu


Capacity Limit Text for Invitees Entering a Space at Max Capacity

New guests who arrive in your Space after its Space capacity has been reached will see the following message by default: "This Space is at full capacity. This Space reached maximum number of users allowed to enter."

Space Capacity Reached Message for Invitees attempting to join - "This Space is at full capacity. This Space reached maximum number of users allowed to enter". 

Note: You can increase your Space capacity during your event or subscription if you exceed your limit. Just note that the changes take about 15 minutes to take effect.