New Articles

  1. Mobile Troubleshooting

    Troubleshooting steps for Gather mobile
  2. Can you delete my data?

    You can manually remove any Space and your account at any time. Read our Privacy Policy for full information regarding data storage and deletion. If you would like to access, delete, or update any data, please contact us .  Delete a Space ...
  3. What do you do with the files I upload?

    When you upload documents or images in Gather, we do store a copy on our servers. This allows others who enter your Space to view the documents or images you have uploaded.  Gather does not claim any ownership or right-to-use stipulations over...
  4. Do you have an SLA?

    At this time we are unable to sign or offer Service Level Agreements. You are always welcome to base your decisions on our past uptime performance which can always be accessed through https://status.gather.town/ If you would like to read our DPA,...
  5. Are you GDPR compliant?

    We can't save data in the EU or Germany at the current time and thus cannot meet full compliancy for GDPR. However, we are willing to sign a Data Processing Agreement, that details the Technical and Organizational measures we have in place to sa...
  6. Security & Privacy FAQs

  7. Connecting Multiple Spaces for a 500+ Event

    The first question that needs to be answered when considering a large event with more than 500 people on Gather is:  What do I want my participants to get out of this experience? If the answer is to watch something (like a presentation or a...
  8. Synchronized Videos

    Want to schedule a movie night or invite clients to a scheduled demo? You can use synced TVs for that! Gather supports synced objects, which are set to start playing an embedded video at the same time for everyone.  Add a TV From your Space, ...
  9. Edit or Cancel a Monthly Subscription

    How to edit or cancel your Monthly subscription.
  10. How can I see who has visited my Space?

    Unfortunately, we do not have a way to track Space analytics at this time. It is something we are exploring and hope to implement, but we do not currently have a release date for this feature. You can upvote this request or add a comment with what a...