Gather now supports three languages in the web experience and our desktop app: English, Japanese, and Portuguese. Customers can control their language settings by following these steps:
Note: These steps must be followed separately for both the desktop app and web experience.
- Go to Settings
- Click on the User tab
- Click on Language & Region
- Select the preferred language
- Refresh the app or browser for the changes to take effect.
Troubleshooting unexpected behavior
|Issue||What to check||Explanation|
|I want Gather to be in a different language than what I use in my browser or device settings.||Make sure you've updated your settings to your preferred language inside Gather.||We currently mirror your default browser language settings.|
|I see one language in the desktop app and another in the browser.||You need to set you preferred language in both the desktop app and web browser experience separately.||Currently, our app and web browser experiences don't mirror each other's language settings and must be configured separately.|
|Why do I see one language in some spaces and a different language in others?||Make sure to update your preferred language in Settings for each space that you join.||You can configure your language settings to be unique for each space.|
|I've noticed a problem with Gather's translations.||Make sure to report a bug through Grapes Menu > Report Issue / bug.||We love feedback and want to make sure our translations are accurate.|