Gather now supports three languages in the web experience and our desktop app: English, Japanese, and Portuguese. Customers can control their language settings by following these steps:
Note: These steps must be followed separately for both the desktop app and web experience.
- Go to Settings
- Click on the User tab
- Click on Language & Region
- Select the preferred language
- Refresh the app or browser for the changes to take effect.
Troubleshooting unexpected behavior
| Issue | What to check | Explanation |
| I want Gather to be in a different language than what I use in my browser or device settings. | Make sure you've updated your settings to your preferred language inside Gather. | We currently mirror your default browser language settings. |
| I see one language in the desktop app and another in the browser. | You need to set you preferred language in both the desktop app and web browser experience separately. | Currently, our app and web browser experiences don't mirror each other's language settings and must be configured separately. |
| Why do I see one language in some spaces and a different language in others? | Make sure to update your preferred language in Settings for each space that you join. | You can configure your language settings to be unique for each space. |
| I've noticed a problem with Gather's translations. | Make sure to report a bug through Grapes Menu > Report Issue / bug. | We love feedback and want to make sure our translations are accurate. |