Interact With Other Users

An overview of all the ways in which you can interact with other users in Gather

Chat

Select Chat (speech bubble icon) in the navigation bar to view any messages you've received while in the Space, as well as to send messages to others. While there are some basic features, chat works a little differently based on what type of Space you're in:

Tip: You can quickly tell what type of Space you're in by looking at the navigation bar. Events Spaces show a push pin icon for the Info Board, and Remote Work Spaces don't have this icon. Read more about the difference between Spaces.

Basic Chat Features

You can also search for and select a person's name in the Participants panel, and from their info card, send a private message them. (You can also open this info card by clicking on a person's name in their video preview.)

The Participants panel is open and lists Sam and Riley. Riley's info card is open, with a Message field where you can enter text to send a direct message.Search for and select a person from the Participants panel to send a message directly from their info card. 

You can also right click on a person and select Send chat.

Next to Sam is the menu that opens when you right click on someone. The menu shows Start bubble, Follow, Request to Lead, Send chat, and Move here.Right click on the person and select Send chat.

Note: Space Admins and Moderators can choose whether to preserve chat history. If Preserve Chat History is on, all messages you receive while in the Space display in the Chat panel and are stored locally on your computer. If it is off, messages are deleted from your cache every time you leave or refresh the Space. 

Manage Notifications

When you receive a chat, you also receive a sound notification. To turn off sound notifications, open Settings, and in the General section, toggle off Chat sounds.

The Chat panel is open and the cog icon is outlined in red, with a red arrow pointing from it to the Manage Chat modal. The modal provides a toggle for Notifications.From User Settings, in the Audio / Video section,  you can toggle the chat notification sound on or off.

Chat for Remote Work

When the Chat panel is open, you can read any pinned moderator messages, read any messages you've received while you are in the Space, as well as send messages. To send a message, select the To drop-down list in the Chat panel and pick your recipient. 

  • Everyone - Your message will be sent to every person currently in the Space. 
  • Nearby - Your message will be sent to everyone who is standing within your interaction distance (within 5 tiles of you), or whomever you are in a private area with. 
  • Individuals - Your message will be sent to the person you select.  

An annotated view of options for chat. At the top of the chat panel is a pinned moderator message welcoming people to the Space. Beneath it is a chat from Sam to nearby, followed by a chat between Sam and Riley, then a message to everyone in the Space. The drop-down menu for sending a message is open, with options for Nearby, Everyone, and Sam.With the Chat panel open, select who you wish to send a message to: Nearby, Everyone, or a specific person.

Chat for Events

When the Chat pane is open, you can read any messages you've received while you are in the Space, as well as send messages. The tab you select in the Chat pane determines who you send a message to:

  • Room - Your message will be sent to every person currently in the Room. 
  • Nearby - Your message will be sent to everyone who is standing within your interaction distance (within 5 tiles of you), or whomever you are in a private area with. 
  • Inbox - Your message will be sent to the person you select. If you are an Admin or Mod in the Space, you can message other Admins and Mods. 

The Chat pane is open in an Event space with the Room tab active. The three tabs in the chat pane are Room, Nearby, and Inbox,With the Chat pane open, select who you wish to send a message to: Room, Nearby, or a specific person in your Inbox.

Q&A

In Event Spaces that use session scheduling in the checklist, Q&A chat is available during the scheduled session time. Attendees can ask a question during a session or upvote others' questions. Depending on the session settings, the Speaker, Admin, or Mod may choose to approve questions before they display in the chat. The Speaker, Admin, or Mod can answer the question in the chat or mark that the question has been answered live. Speakers, Admins, and Mods can download the Room and Q&A chat after the session is over.

Locate on Map

The Locate on Map feature creates a dynamic line connecting you to the person you're trying to find in the Gather Space. 

Tip: If you want to find someone on the Map without moving, select Follow from the Participants list. You will be automatically moved to find the person in the Space. Just press an arrow key on your keyboard to stop following them once you've found them!

Open the Participants panel and search for the person you wish to locate. Select their name, and on their info card, select Locate on map. (You can also open this info card by clicking on a person's name in their video preview.)

Riley's name is selected in the Participants list, and his info card is open. Locate on Map and Follow are outlined in red on the info card.From the Participants panel, select the person's name, and from their info card, select Locate on map.

You can also right click on a person's character and select Move here, which will take you to them without activating the Follow feature.

Note: If the person is in another Room in the Space, the dynamic line will take you to the Room, even if you access the Room via a portal. However, if the person you're trying to locate is beyond a password door, you will need the password to unlock the door and get to them.

Follow

The Follow feature attaches your Gather character to the person you're following so that you don't have to navigate. 

Open the Participants panel and search for the person you wish to follow. Select their name, and on their info card, select Follow. (You can also open this info card by clicking on a person's name in their video preview.)

Riley's name is selected in the Participants list, and his info card is open. Locate on Map and Follow are outlined in red on the info card.From the Participants panel, select the person's name, and from their info card, select Follow.

You can also right click on a person's avatar and select Follow.

Next to Joy is the menu that opens when you right click on someone. The menu shows Start bubble, Follow, Send chat, and Move here.Right click on the person and select Follow.

To stop following someone, press an arrow key on your keyboard.

Note: At this time, there is not a way to make someone stop following you, unless you block them. Follow also isn't available on mobile yet. We are exploring these features for the future!

Request to Lead

The Request to Lead feature lets you ask permission to guide someone in the Space. If they accept, their character will find you in the Space and attach to you so that you can lead them and they don't have to navigate. 

Tip: The Request to Lead feature is helpful when offering tours of a Space or to support neurodivergent guests or others who cannot navigate easily in Gather!

Open the Participants panel and search for the person you wish to lead. Select their name, and on their info card, select Request to Lead. (You can also open this info card by clicking on a person's name in their video preview.)

Riley's name is selected in the Participants list, and their info card is open. The info card includes Send friend request, a field for messages, locate on map, follow, and request to lead.  From the Participants panel, select the person's name, and from their info card, select Request to Lead.

You can also right click on a person's avatar and select Request to Lead.

Next to Joy is the menu that opens when you right click on someone. The menu shows Start bubble, Follow, Request to Lead, Send chat, and Move here.Right click on the person and select Request to Lead.

The person you've requested to lead sees a pop-up, which asks them if they'd like to follow you and shows them a preview of where you are in the Space. They select Accept if they'd like to be led. They will automatically be taken to wherever you are in the Space, and they won't have to navigate while you lead them.

A Request to Follow modal displays with the text "Riley would like to lead your around the Space. Would you like to follow?" with Decline and Accept buttons.The person you request to lead receives a message asking them if they want to follow you, with a preview of where you're at in the Space. They can accept or decline your request.

To stop following someone, press an arrow key on your keyboard.

Note: Request to Lead isn't available on mobile yet. We are exploring these features for the future!

Ring

The Ring feature allows you to call a person's attention back to the Gather tab. Select Ring [Name], and a short audio ring plays. 

Riley is standing next to Sam, and in Sam's video preview, "Away from tab" displays, with an option to Ring Sam. When a person is away from Gather, you can ring them to bring their attention back to the Gather tab.

Emotes

You can easily respond to the current situation and let others know how you are feeling by using emotes (aka emojis, emoticons, etc.). Just select Emotes (smiley face icon) in the Navigation Bar. A bar with 6 emojis displays, with a Clear and Edit button. You can select the emote you wish to send, or use the 1-6 keys to quickly send an emote at any time. 

Riley is facing Baba O, and a waving hand displays above Riley's head. The Bottom Bar shows the Emotes, and 1, the waving hand, is selected.In the Navigation Bar, select Emotes (smiley face icon) to view available emojis and their shortcut keys.

Note: Emotes show above your head and in your video preview for 3 seconds, except for the raised hand, which stays raised until your press 6 or Clear.

All emotes will show above your avatar for 3 seconds before fading, except for 6 (raised hand), which will stay raised until you press 6 again or select Clear in the Emote bar. While your hand is raised, your name will move up to the top of the Participants list.

Edit Default Emotes

By default, use the 1-6 keys for the following emotes:

  • (1) - Wave
  • (2) - Heart
  • (3) - Party popper
  • (4) - Thumbs up
  • (5) - Question mark
  • (6) - Raised hand

However, you can customize your emojis for keys 1-5! Select Emotes (smiley face icon) in the Bottom Bar, then select Edit. The Customize emotes window opens. Select the number you wish to edit, then choose your desired emoji.

Note: You can only change 1-5; 6 will always be a raised hand.

The Customize emotes window in Windows. 1-5 currently show the default emotes, and available Smileys & People from Windows display for selection.To customize your Emotes, select Edit from the Emotes bar, then choose your new Emotes! You can change shortcuts for 1-5. 

Note: The graphics for the Emotes will vary depending on your operating system. 

The Customize emotes window with custom emojis from the Mac emoji options.You can pick any emoji from your operating system's emoji browser. At this time, you cannot upload your own custom emojis.

Bubbles

Need to get a word in, but don't want to disturb the flow or the larger meeting going on? Break out into a bubble! 

Bubbles are great for a speedy whisper with your neighbor without talking over the current group conversation. People outside your bubble will still be able to hear you, but very softly (and with transparent video). People can join and leave bubbles freely, even across private areas.

Start a Bubble

Right click or double click on another character to open the context menu. 

The context menu displays next to Joy, with options to Start bubble, Follow, Send chat, and Move here. Right click or double click on a character to open the context menu.

Select Start Bubble. A semi-transparent bubble shape will appear around the people in the bubble. 

Joy and Riley have a semi-transparent green oval under them. Above the Bottom Bar, a message reads "Talking with Joy" with a "Leave Bubble" button.A bubble is indicated by a semi-transparent blob around the people in the bubble. 

You can join a bubble by right clicking on any person in the bubble, then selecting Start Bubble. You'll join their conversation.

Frank, Sam, and Riley are in a bubble together, as indicated by a semi-transparent pink blob.You can join an existing bubble by right clicking on anyone in the bubble. 

To leave a bubble, select Leave Bubble above the Bottom Bar, or just walk away.

Warning: Screen sharing in a bubble will broadcast your screen to everyone who could see you in a normal conversation. 

Invite

You can invite guests to your Space in three ways: copy and paste the URL, create and a copy a unique link, or email a link through Gather. It's easy to find the Invite buttons from either the Main menu or from the Participants pane.

The main menu is open and the invite button is outlined in red, and the Participants panel is open, and its invite button is also outlined in red.You can easily invite someone to your Space with the Invite buttons available in the Main menu and in the Participants panel.

Note: If you don't see an Invite button in the Main menu or see an Invite Disabled button in Participants, invites have been disabled in your Space. 

To invite someone to your Space, you have three options:

  1. Copy and paste the URL of your Space: That's it!
    • ✔ It's easy! 
    • ✖ The link won't expire and anyone can pass it on.
  2. Invite with a unique link: Select the Main menu, select Invite, select an expiration for the link, and select Copy Invite Link.
    • ✔ You control how long the link is active!
    • ✔ You decide how to send the link (e.g., via email, messenger, hyperlink in another file, etc.)
    • ✖  You have to manually distribute the link.
  3. Invite via email: Select the Main menu, select Invite, select an expiration for the link, enter the email address of the person you wish to invite, and select Send Invite
    • ✔ You control how long the link is active!
    • ✔ You don't have to go to another platform to send it. 
    • ✖  You can only email one person at a time. (Coming soon: multiple email entry!)

A screenshot of the invite modal. The Invite modal has a drop-down field to select how long the link will be active, and a field to enter the email address to send an invite directly.To invite others, select the Main menu, select Invite, then select the link expiration and whether to email an invite or copy the link.

Note: The Invite modal is a bit different between events and remote work Spaces. Remote work Spaces allow you to invite someone as a Member or a Guest.

Member vs. Guest

In Remote Work Spaces, you can invite people to your Space as Members or Guests. When you first enter a Remote Work Space, you may be prompted to invite others. Otherwise, you can send invites from the Main menu, from Participants, or by heading to Space Settings or your Space dashboard and opening User Roles. Read Managing Roles: Remote Work for more details.  

A screenshot of the invite modal for remote work spaces, which has two tabs: Members and Guests. In the Members tab, which shows, a field allows you to enter emails and a button reading Copy Link allows you to copy the link to the Space.To invite someone to a remote work Space, you must choose whether they will be a Member or a Guest. 

Members

  • You can send an invite to a Member via email or by copying the link to your Space. 
  • The email invitation and the invitation link for Members expire automatically after 30 days.
  • A Member must have a Gather account.

Guests

  • You can copy a link to invite Guests to the remote work Space. 
  • A Guest does not have to have a Gather account.
  • The link for a Guest has an expiration date.
  • The Guest can still visit the Space after the invitation link has expired if they have the URL to the Space. 
  • If you want to prevent a Guest from accessing the Space after you have invited them, you must block or ban them.

Disable Invite

If you want to restrict access to the invite button, open Settings. Select the Space tab and Space Preferences. Toggle on Disable invite Button

Note: Admins and Moderators will still be able to invite people and both roles have access to the Disable Invite feature. All other roles will not be able to invite people.

The Space Settings modal is open to Space Preferences. The Disable invite button option is outlined in red.You can hide the Invite people option by opening Settings. Under Space Preferences, toggle on Disable invite button.

Users in the Space (who are not Admins or Moderators) will not be able to send an email invite. 

Warning: Keep in mind users can still copy and share the URL; for more info about limiting who can access your Space, see Space Access Restrictions.)

When the Admin has disabled the Invite feature, the Invite button is disabled in Participants and it does not display in the Main menu.

Note: You are welcome to share the URL to your Space any time. Your Space will always be hosted on a Free server outside of any paid reservation times, so up to 25 users can always enter for free! If you want to prevent people from visiting your Space, you can set Space Access permissions, including adding a password, adding a guest list, or restricting by email domains.

Block, Kick, & Ban

Among Gather's core values are being open, honest, and constructive, as well as being warm-hearted. We want people in our Spaces to feel safe, respected, and accepted. There are times when Space Admins and Mods may need moderation tools, particularly if you want to give the people in your Space agency over who they interact with. For those situations, we have the following three options: blocking, kicking, and banning. 

There are also just times when audio and video can be overwhelming or distracting, and there's an easy way to mute a person's audio or turn off their video!

Muting

To turn off another person's audio or video feed, just hover over their video feed and select the microphone or camera icon. Keep in mind this just stops their feed to you, not to anyone else. 

Riley is standing in front of Joy. At the top center of the window, Joy's video feed shows a mic and camera icon. The mic and camera are not turned off, so you see a person in the video feed. A red outline is drawn around the mic and camera icons on the video feed.Select the mic or camera icon in the video feed if you want to stop connecting to someone's audio or video feed.

Blocking

Anyone in the Space can use the blocking feature. Blocking someone will stop all audio/video connections between you and that person. It will not block that person from interacting with anyone else in the Space. You will still see the avatar of the person you've blocked; you just will not connect with each other's audio or video feed. The person will not be notified that they have been blocked, and they will still be able to see and hear you. You will not be able to chat with them, bubble with them, or use the follow/request to lead feature.

To block a person, select the three dots on their video feed, then select Block. You can also select a person's name on the Participants list, and in the info menu on that person, select the three dots in the top right corner, then select Block.

The Participants panel is open, and the three dots on Frank's open info card are outlined in red. A red arrow points from the three dots in the top right corner of the info card to Block on the expanded three dot menu.To block someone, select their name in the Participants list, and in their info card, select the three dots, then Block. (Additional options display if you are the Admin/Owner of the Space.)

Unblocking

To unblock a person, select Unblock on their video feed. You can also select their name from the Participants list, and from the three dots on their info card, select Unblock.

The Participants panel is open, and the three dots on Frank's open info card are outlined in red. A red arrow points to Unblock on the expanded three dot menu. An Unblock button is also outlined in red in the video preview.To unblock someone, select Unblock on their video feed or from their info card in the Participants list.

Kicking

Space Admins and Mods can kick someone out of the Space. Kicking someone will remove them from the Space and send them to the Check Your Hair screen. This feature is primarily used for removing inactive guests from a Space. 

To kick someone, select their name on the Participants list, and in the info card, select the three dots in the top right corner, then select Kick from Space.

The Participants panel is open, and the three dots on Frank's open info card are outlined in red. A red arrow points to Kick from Space on the expanded three dot menu.To remove someone from the Space, select Kick from space from their info card in the Participants list. (Only available for Mods and Admins)

Banning

Space Admins and Mods can ban someone from their Space. This blocks the user from fully joining the Space. 

Note: Bans are by user ID if the person is signed in to Gather, or by IP address if the person is not signed in.

To ban someone, select the person's name on the Participants list, and in the info menu on that person, select the three dots in the top right corner, then select Ban from Space.

The Participants panel is open, and the three dots on Frank's open info card are outlined in red. A red arrow points to Ban from Space on the expanded three dot menu.To ban someone, select Ban from Space from their info card in the Participants list. (Only available for Mods and Admins/Owners) You will then be prompted to confirm the ban. Select Ban User.

The Ban user from space warning modal. The descriptive text reads "Are you sure you want to ban Frank? All users from Frank's IP address will not be able to join this space. You can unban users from the dashboard." Cancel and Ban User buttons display below the descriptive text.To confirm removing the person from the Space, select Ban User.

Unbanning

Only Space Admins can unban someone. To unban a user (which will unban the entire IP address), open your Space Dashboard and select the trashcan icon next to their IP address and character name. You can also unban all.

The Space dashboard with Banned Users selected in the Left Nav Menu. Red arrows point to the delete trashcan next to the IP address of Frank, and to an Unban button, which will unban all banned users. To remove someone's ban, the Admin must go to the Space Dashboard, and from Banned Users, select the trashcan.

Note: If you accidentally ban yourself or someone else, reach out to the Admin of the Space. If you are the Admin, you can unban yourself from the Dashboard.