Gather's Help Center!
Table of Contents
Table of Contents
Toggle navigation
Contact Us
Home
Glossary
Getting Started
Gather Basics
Set Browser Permissions
Customize Your Character
Explore the Space
Gather Navigation
Use Audio & Video
Interact With Other Users
Chat
Locate on Map
Follow
Request to Lead
Ring
Emotes
Bubbles
Invite
Block, Kick, & Ban
Wave
Notes
Profiles
Gather Status Icons
Create & Host a Space
Create an Account
Create a Space
Customize Your Space
Create a Reservation or Subscription
Share Your Space
Moderate Your Space
Restrict Access
Visitor FAQs
What do I need to get started?
Are there any keyboard shortcuts?
Troubleshooting Checklist
All I see is a black screen—what do I do?
Can I use a virtual background?
My email code doesn't work!
Help! I'm stuck (or lost)!
Admin FAQs
How long does it take to set up a Gather Space?
Can you make a Space for me?
How do I change my Space name?
Can I add more Admins?
"No Room of This ID" Error
"An Error Has Occurred" Error
How can I see who has visited my Space?
What is the difference between Space and personal calendars?
Onboarding
Remote Work
Quick Tips for Remote Work
Get Started with Remote Work
Plan for Success
Build Your Office
Intro to Building Your Office
Choose Your Office Layout
Best Practices in Office Design
Create a Space in 5 Minutes or Less
Onboard Your Team
All-Hands Meetings
Maintain Momentum in Gather
Remote Work FAQs
What is the difference between a Guest and a Member?
Claim and Customize Your Desk
Gather Experiences
Experiences Overview
Integrated Games
Gather Grand Prix
Talent Show
Tetris Tourney
Speed Gathering
Taking Sides
Dungeon Escape Map
Islands Scavenger Hunt
Mystery Mansion Scavenger Hunt
Christmas Tree Decorating
Events
Host Your First Event
Plan for Success in Your Gather Event
4 Steps to Host Your First Gather Event!
Use the Checklist
Event Checklist FAQ
What is an event checklist?
What is buffer time?
Why do I need to publish my event?
How do I change the Space for my event?
How do I change the cover image for my event?
How do I use the Q&A chat feature?
Space Design
Custom Maps
Custom Map Overview
Add a Room
Connect Rooms
Copy a Room or Space
Choose Primary Room
Remove Extra Rooms
Connect Spaces
Collaborate in Mapmaker
Map Design Best Practices
General Design Principles
Sizes
Tilesheets
Connecting Multiple Spaces for a 500+ Event
Tools
Build Tool
Mapmaker
Background & Foreground
Mapmaker: Background & Foreground Overview
Mapmaker: Walls & Floors
Tile Effects
Tile Effects Overview
Impassable Tiles
Spawn Tiles
Portal Tiles
Private Area Tiles
Spotlight Tiles
Objects
Objects Overview
Interactive Objects
Activation Distance
Embedded Website
Embedded Images
Embedded Videos
External Calls
Note Objects
Advanced Options
Integrated Games
Wayfinding
Whiteboards
Bulletin Board
Custom Objects
Ambient Noise
Booths & Poster Sets
Mapmaker Troubleshooting
"An Error Has Occurred" Error
How do I upload a PDF?
How do I embed a Miro Board?
Why does this site show "Refused to connect"?
How do I reorder or delete an object in a stack?
Where is my Cocreate whiteboard?
How do I get a link to a specific Room in my Map?
How do I move, realign, or expand my background?
I just added objects, then they disappeared! What happened?
Can't find the object you're looking for?
Extensions
Doors
Applause
Friendly Plants
Timed Objects
Deca Art
Vote With Your Feet
Pets
Go Karts
Audio, Video, & Sharing
Browser & System Settings
Browser Permissions
System Permissions
Spotlighting
Audio & Video Features
User Settings Overview
Proximity A/V
Video Views
Muting Users
Screen Sharing
Ambient Noise
Modes
System Requirements
Screen Sharing
Embed Media
Videos & Livestreams
Websites
Slideshows
Files
Music
A/V Troubleshooting
Troubleshooting Checklist
Why can't I share my screen?
Why doesn't my Bluetooth work?
Why do I hear an echo when talking to someone?
Mobile Troubleshooting
Firefox Issues
How do I get livestreams to work?
All I see is a black screen—what do I do?
Gather Lost Connection
Account & Admin
My Account
Create Your Account
Open Your Space Dashboard
Sign In & Out of Gather
Delete Your Account
Shut Down or Delete Your Space
Reservations & Subscriptions
Create a Reservation or Subscription
Choose Your Reservation Type
Determine Space Capacity
Increase Space Capacity
Edit or Cancel a One-time Event Reservation
Edit or Cancel a Monthly Subscription
Reservation & Subscription FAQs
What is the difference between free and premium plans?
How much do the premium plans cost?
What plan should I use for one month?
What is the difference between a one-time event and monthly subscription?
Where can I find my reservations?
What happens if I reach my space capacity?
Can I upgrade my space while my event is happening?
Do office guests counts towards my capacity?
How do I temporarily add capacity to a monthly subscription?
What if I have fewer event attendees than I expected?
What happens to my space when my reservation ends?
Where's my receipt?
How do I make a reservation for a 500+ event?
Do you offer discounts?
Space Settings & Moderation
Space Settings Overview
Restrict Access
Space Password
Guest List Only Access
Restrict Access by Domain
Allow Staff Access
Remote Office Guest Experience
User Roles
Types of User Roles
Managing Roles: Remote Work
Managing Roles: Events & Other
User Role Privileges
Info Board
Block, Kick, & Ban
Chat Settings
Calendar Integration
Different Space Types
Gather Meetings Extension
Gather Slack Integration
Privacy & Security
Data Storage and Encryption
Privacy Policy
Terms of Use
Age Restrictions
Security & Privacy FAQs
Are you GDPR compliant?
Do you have an SLA?
What do you do with the files I upload?
Can you delete my data?
Network & Firewall
Performance Profile
VPN & Firewall Access
Additional Resources
Gather Mobile
Gather API
Gather Support
Release Notes
Gather Ambassadors
Report a Bug
Connect With Us
Feature Requests
Submit Feature Request
Recording
Embed Gather
Custom Avatars
Virtual Backgrounds
Change Space Name
Beta & Partial Roll Out Features
Accessibility
Design a More Accessible Space
Helping Low Vision and Blind Users
YouTube Tutorials
Reader Login
Full PDF Download
Home
Additional Resources
Gather Support
How to report a bug, provide feedback, request a feature, see release notes, meet with us, and more!
Release Notes
Gather Ambassadors
Report a Bug
Connect With Us
Feature Requests
How to view and submit feature requests, as well as commonly requested features that are not yet developed.
Beta & Partial Roll Out Features