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Common FAQs & Troubleshooting

  • How to Collect Desktop Logs for Troubleshooting
  • Browser Support Policy
  • Record a Performance Profile
  • Underage 18 User Restrictions
  • What do you do with the files I upload?
  • Different Space Types
  • Troubleshooting Checklist: Audio, Video, and Performance Issues
  • All I see is a black screen—what do I do?
  • "Gather Lost Connection" Error
  • Troubleshooting Bluetooth Headsets
  • "An Error Has Occurred" Error
  • "Refused to Connect" Error
  • Where is my Cocreate whiteboard?
  • How do I embed a Miro Board?
  • What is the difference between space and personal calendars?
Gather App Changelog Academy