VPN & Firewall Access
Last updated: June 1, 2026
Some corporate and campus networks, VPNs, and firewalls will, by default, block traffic for Gather video calls. If you are using a campus or corporate network, VPN, or firewall and are having trouble accessing Gather, you can try the following steps to resolve the issue:
Disable your VPN or Firewall
Visit your VPN provider's support website and try different connection options
Change your connection to a different server or network if your VPN allows you to do so
Ask your network administrator to unblock the following endpoints, which we use to provide video calls on Gather.
Gather 1.0's server addresses changed on Nov. 14, 2024. Please have your network administrator update your network's firewall rules.
Service | Host | Ports | Explanation |
Gather router | *.gather.town | 80, 443 TCP | There are several services on the gather.town domain that are required for proper functionality, including the Gather API server and video backend. |
Gather Video Servers | 15.197.182.181, 3.33.230.94, 75.2.45.159, 99.83.199.65, 52.223.40.143, 76.223.65.83 | 1025-65535 UDP | These IPs/Ports are required for maintaining connections with Gather's global video servers. |
Cloudflare | turn.cloudflare.com (Preferred) | 3478 UDP/TCP (STUN over UDP, TURN over UDP, TURN over TCP) 5349 TCP (TURN over TLS) | We use Cloudflare to accommodate firewalls and restrictive networks. |
Sendbird | *.sendbird.com | 443 | We use SendBird to facilitate our chat system. We need to ensure you can reach SendBird's servers. |